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You can reset the Beat2Phone ECG sensor by placing it to the charging connector and removing it after few seconds. In some mobile devices the wifi must be turned off for the measurement to succeed. In some mobile devices, the location must be turned on for the device to connect to the sensor. Remember to moisten the electrodes in the electrode belt and check that the belt is sufficiently tightened for better signal quality. ...

In some mobile devices, the device location must be turned on to connect to the sensor. From the Beat2Phone ECG application settings, check that your sensor is connected to the mobile device. Try disconnecting the sensor by choosing "Forget sensor" and connect to the sensor again. If this does not resolve the issue, try rebooting the mobile device Bluetooth connection and the Beat2Phone ECG application. If still not resolved, try rebooting your mobile device. Finally, reboot the sensor by briefly charging it. ...

Many mobile devices have, by default, a rather aggressive battery consumption optimization, which can turn off applications that appear inactive. This battery optimization sometimes turns off the Beat2Phone application, which causes the measurement to stop. Usually, this optimization can be adjusted from the mobile device settings, depending on the model of the device. The most reliable measurement can be performed when the mobile device is not used for anything else during the measurement. Even more reliable performance can be achieved if the application remains active, and the mobile device is being charged. To make sure that the measurement has not stopped, it is recommended to check the status of the measurement from time to time. ...

The Beat2Phone ECG application has not been tested on all mobile devices. It has been found to work well in the following devices: Phones: Honor 8s Huawei Honor 20 Huawei Y5 Motorola Moto G 8 Power (Wifi must be off during the measurement on this device) Nokia 6.1 Nokia 6.2 Nokia 7.2 Xiaomi Mi 9 Xiaomi Redmi Note 7 Tablets: Samsung Galaxy Tab A Samsung Galaxy Tab S5e In the following devices, Beat2Phone does not work properly (Bluetooth problem): Huawei Honor 7, 8, P10 Lite, Media Pad M3 Lenovo Yoga TAB3 Plus (YT-X703L), Android 6.0 OnePlus5, Android 7.1 ...